行程問題 On-Trip Issues 如果在送遞過程中遇到以下問題,請按照說明進行下一步 If you encounter any problems as stated below during delivery, please follow the instructions to proceed to the next step 取餐問題 Pick Up Issue 餐點售罄 Run out of an item Click Here 訂單餐點數量太多 - 多人取餐功能 Large Order – Multi Courier Dispatch Delivery Click Here 到達餐廳但訂單未準備好 Food is not ready when I arrived at the restaurant Click Here 餐點已被其他送餐夥伴領取 Order already picked up by another delivery partner Click Here 孖單行程指引 Batched order handling process Click Here 送餐問題 Drop Off Issue 未能聯絡顧客 Unable to contact customer Click Here 顧客要求更改交餐地點 Customer request to change drop-off location Click Here 步兵交通費補貼 Walker transportation reimbursement Click Here 餐點放在門前 Leave Order at the Door Click Here 酒精飲品送遞指引 Alcohol delivery guideline Click Here